Privacy Policy

Last Updated 18 December 2023

Thank you for visiting the Medswana (Pty) Ltd website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or submit information through our forms. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

Voluntarily Submitted Information: We may collect personal information that you voluntarily submit through our website, such as your name, address, contact details, and health-related information related to the products you have purchased.

2. Use of Information:

a. Product-related Communication: We may use the information you provide to communicate with you about the products you have purchased, including updates, product recalls, or other relevant information.

b. Improving our Services: We may use the collected information to enhance and improve our website, products, and services.

3. Disclosure of Information:

a. Manufacturer Communication: In the event of product recalls or adverse events, we may share your information with the manufacturers of the products you have purchased.

b. Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities.

4. Your Choices:

a. Opting Out: You have the option to opt out of receiving certain communications from us sent through our newsletter. If you wish to do so, please use the unsubscribe button at the bottom of the newsletter screen.

5. Security:

a. We take reasonable measures to protect your information from unauthorized access, disclosure and alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Changes to this Privacy Policy:

a. We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at: marketing@medswana.co.bw

8. Consent:

By using our website and submitting information through our forms, you consent to the terms of this Privacy Policy.

This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information. It is your responsibility to review this Privacy Policy periodically and become aware of any modifications.